Spa & Well-being Consulting Services

Our spa and wellness implementation programmes enable hotels to engage us at various stages of development. From start up to wellness transformation transformation projects, our role is to support you in co-creating products and services to positively impact the wanderlust traveler, your teams, the environment and business performance. To learn more contact  






  • Over the phone we will get to know where are you now & where do you want to be. We happily give feedback based on your brand and website user journey (no costs)

  • Next step, a site visit to inspect the hotel asset including rooms, spa, gym and pool offering, other facilities, F&B

  • Also, we will conduct a workshop for growth where we can map out your hotel USP and hotel well-being pillars

  • Review digital marketing assets requirements  i.e. websites, well-being Apps, menus, magazines, social communications, PR and photography etc

  • Review current/potential product and service offering

  • We will develop your signature (local/global) Wellness Philosophy

  • Build your Well-being practitioner offering

  • Build your go-to-market strategy

  • Build marketing & comms playbook and assets

  • Build HR employee wellness programmes and set KPI's

  • Handover working files and templates

  • Align well-being brands or create private label brands 

  • Operational Standards, Protocols, Well being Academy 

  • Create Aromatherapy Lab's including menu/recipes, and local sourcing supply chain management 

  • Train and develop your Hotel sales & Marketing teams 

  • Train and Develop hotel departments on the Well-being Philosophy

  • Align KPI's

  • Role out strategies over multiple properties and third party vendors

Travellers are prepared to pay more for accommodation that meets their wellness needs


Q: For leisure travel, are you willing to spend more for accommodation that has wellness offerings that better meet your needs?

• 53% of respondents said they always/ most of the time are prepared to pay more

• Nearly a third are willing to spend more than 16% extra