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We'd love to hear from you

531A Upper Cross St, #04-95, Singapore 051531

Gregory Terrace, Spring Hill

Queensland Australia, 4000

+61411926630

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FAQ

1

​How do I

place an order?

If you currently are a subscription holder you may place your order directly to admin@Lab-Loop.com

If you are looking to become a subscription holder you may email admin@Lab-Loop.com

You can place an order request by shopping from the product selection page

2

Payment

& Shipping

Our subscriptions include packaging, design, formulation, locally made, recovery of used bottles and delivery of your bathroom amenities order, and much more; subscriptions are paid quarterly or annually depending on volumes your hotel would like to hold.

3

Secure Ordering

& Payment Options

Our subscription contracts will include the payment terms we have agreed upon and ways in which this is to be transferred. All stock is to be paid prior to delivery and part payment upon ordering of stock.  

4

Returns

Refunds

Our subscription includes the collection of used products. All bottles are the asset of We Affirm Co. We do not foresee a fault with our product, though in a case we will manage this out locally and swiftly. Please email all product complaints to info@weaffirmco.com within 7 days of receiving your order.